Voice
Google Voice: Business phone system and plans
Stay connected and save time with an easy-to-use business phone solution that
fits organisations of any size.
Your Voice line works on mobile devices, laptops and supported deskphones so that you can stay connected at work, home or on the go.
Voice can be customised to fit your day-to-day workflow. Number assignment, porting and billing are neatly consolidated in the familiar Google Workspace Admin console.
Voice uses Google AI to help save you time by blocking spam calls and transcribing voicemails to text automatically. Integrations with Google Meet and Calendar help keep the focus on what's important.
Voice can be deployed instantly – and globally – from anywhere, with less administrative work. This feature includes easy setup of multi-level auto attendants and ring groups (also known as hunt groups).
SIP Link allows customers to connect PSTN services from any operator to Google Voice through certified session border controllers (SBCs).
Trusted by organisations of many sizes, Polycom® devices and certified headsets provide reliable solutions for business communication.
Receive valuable meeting context from Google Meet
Manage your work-life balance with Google Calendar
Built for Google Workspace, Voice has a familiar look and user-friendly feel that fits easily into their workflow.
Make it simple for your IT team to stay on top of their work with Voice, an integral part of the Google Workspace family.
Manage costs for your business with three licence editions that help you streamline operations with Voice and Google Workspace.
VoicePricing plans |
Starter |
BEST VALUE
Standard |
Premier |
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$10 USD |
$16 USD
$20*
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$24 USD
$30*
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/user/month |
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USERS AND
LOCATIONS
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| Number of users |
up to 10 |
Unlimited |
Unlimited |
| Regional Location |
None |
Unlimited |
Unlimited |
| Domestic location |
up to 10 |
Unlimited |
Unlimited |
| International locations1 |
None |
None |
Unlimited |
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PRODUCT
FEATURES
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| Calls between Google Voice numbers included |
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| Calls to the US from any Google Voice number included2 |
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| Calls to Canada from a Canadian or US Google Voice number included2 |
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| Calls to most European countries from within Europe included2 |
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| SIP Link |
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| Unlimited text messaging in US |
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| Google Fi compatible [US only] |
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| Voicemail transcription |
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| Google Calendar integration |
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| Google Meet integration |
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| Mobile apps: Android and IOS |
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| Web application |
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| Support |
24/7 |
24/7 |
24/7 |
| Service level agreement (SLA) |
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| Usage and activity reporting |
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| Call forwarding |
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| Multi-level auto-attendant |
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| Ring groups |
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| Desk phone and ATA support |
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| ediscovery for calls, voice mails and text messaging records |
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| Advanced reporting (BigQuery) |
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| Ad-hoc user call recording |
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Automatic |
*Offer available to new Google Voice customers located in Europe, the Middle East and Africa in countries where Google Voice is available to purchase (see here), if they are purchasing either the Standard or Premier SKU. This offer is available to redeem until April 30, 2023 and applies: (i) to direct and resold customers; (ii) to Fees only and not to Calling Rates or Taxes (as such terms are defined in the "Google Telephony Services" section of the Google Workspace Service Specific Terms) or any other costs; and (iii) for the duration of customers’ Google Telephony Agreement (defined in "Google Telephony Services" section of the Google Workspace Service Specific Terms) as it applies to Google Voice, unless and until notified of changes to the Fees in accordance with the Google Telephony Agreement.
2 Refer to the Voice rate card for a complete list of calling
rates for your Voice number.
Nerina Martinez, Senior Director of Technology at Iron Mountain
Voice integrates with your Google Workspace products. Get Voice for your organisation. It's easy.
Ready for Voice but have more questions? We've got you covered.
