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Google Workspace for retail
Deliver exceptional customer experiences, accelerate product development and digitise store operations
Preferred by today’s top retailers and brands

Elevate your customer experience, improve operational efficiencies and boost employee engagement by empowering corporate and frontline workers with flexible, helpful retail collaboration tools.

Workspace illustrative graphic – team mates edit a doc together while chatting live
Workspace illustrative graphic – review detailed to-do lists and recurring tasks
Workspace illustrative graphic – review dynamic performance data quickly and easily
Workspace illustrative graphic – respond to customer feedback directly across Workspace apps
Digitise onboarding and training
Provide a centralised repository of content for onboarding, conduct training for product launches over Meet and create chat rooms to answer employees’ questions.
Workspace illustrative graphic – team mates edit a doc together while chatting live
Workspace illustrative graphic – team mates edit a doc together while chatting live
Streamline day-to-day shop operations
Create AppSheet apps to digitise shop operations like shift scheduling, timesheets, task management and end-of-day reporting.
Workspace illustrative graphic – review detailed to-do lists and recurring tasks
Workspace illustrative graphic – review detailed to-do lists and recurring tasks
Make timely, informed planning decisions
Get insight into shop performance to make real-time adjustments to forecast- and inventory-planning. Replicate what’s working well at high-performing shops.
Workspace illustrative graphic – review dynamic performance data quickly and easily
Workspace illustrative graphic – review dynamic performance data quickly and easily
Create a two-way dialogue between shops and corporate teams
Increase agility by establishing a way for shops to provide customer insights and for HQ to quickly communicate updates and announcements.
Workspace illustrative graphic – respond to customer feedback directly across Workspace apps
Workspace illustrative graphic – respond to customer feedback directly across Workspace apps
Workspace illustrative graphic – searching for a file in Google Drive
Workspace illustrative graphic – digging deeper into a heart rate chart with Google AppSheets
Workspace illustrative graphic – team mates share and edit Google Sheets seamlessly with Google Chat
Workspace illustrative graphic – team mates edit docs while on a Google Meet call together
Better understand your customers
Analyse petabytes of data in Sheets to understand which products are performing and why. Conduct virtual focus groups to surface brand and product insights.
Workspace illustrative graphic – searching for a file in Google Drive
Workspace illustrative graphic – searching for a file in Google Drive
Minimise supply chain disruptions
Save time and reduce data entry errors by digitising supply chain operations with AppSheet apps. Improve collaboration and efficiencies with external suppliers and vendors.
Workspace illustrative graphic – digging deeper into a heart rate chart with Google AppSheets
Workspace illustrative graphic – digging deeper into a heart rate chart with Google AppSheets
Optimise campaigns through better collaboration
Accelerate campaign creation with quick reviews of assets over video calls, an external chat room with agencies and a shared Drive that regional teams can access.
Workspace illustrative graphic – team mates share and edit Google Sheets seamlessly with Google Chat
Workspace illustrative graphic – team mates share and edit Google Sheets seamlessly with Google Chat
Accelerate product design and innovation
Bring the power of Google to search across your company’s documents so that you never start from scratch. Save travel costs by using video calls to review materials and prototypes.
Workspace illustrative graphic – team mates edit docs while on a Google Meet call together
Workspace illustrative graphic – team mates edit docs while on a Google Meet call together

Google Workspace is designed to support stringent privacy and security standards based on industry best practices.

A cloud-first, browser-based approach that is constantly updated – no need for local devices, native apps or email attachments

Built-in controls, encryption and verification with a zero-trust approach that enables employees to work from anywhere and eliminates the need for VPNs

Operating on a global scale to protect your organisation’s information from phishing, malware, ransomware and supply chain attacks – no add-ons required

Making everyone safer with secure endpoints (company-provided or BYOD) that don’t require patching and strong account takeover protections

Leading organisations around the globe run on Google Workspace. Discover their stories.

Watch how Wayfair reinvents the way that people shop from the comfort of their home by collaboratively turning new ideas into reimagined customer experiences.
See how GANT is continuing its proud history of innovation with Google Workspace, reclaiming 150,000 hours of employee productivity a year.
See how Woolworths uses technology to give its customers more convenient ways to shop; whether that's in store, from the comfort of their computer at home or on the move via Woolworths smartphone apps.

It's the perfect time to transform how your organisation works.

Join us and become one of the many organisations defining the future of retail with Google Workspace.